HighLevel Voice AI pricing
$0.045/min Voice Engine (pay-per-use) + TTS + LLM tokens. Pricing model: Pay-per-use, or AI Employee plans per location. Checked Oct 19, 2026 against the vendor's own page.
What the per-minute rate includes
| Component | Status | Vendor's published detail |
|---|---|---|
| Speech-to-text | No separate line | No separate line (not published as a separate charge) |
| Language model | Extra | Extra: billed by tokens for the selected model (not a per-minute rate) |
| Text-to-speech | Extra | Extra: OpenAI or Cartesia $0.015/min; ElevenLabs V2.5 $0.035/min; ElevenLabs V3 $0.170/min |
| Telephony | Extra | Extra: LC Phone US/Canada $0.0180/min outbound, $0.0129/min inbound |
Plans
| Plan | Fee / mo | Included min | Per min | Note |
|---|---|---|---|---|
| Pay-per-use | $0 | 0 | $0.045 | |
| AI Employee Growth | $50 | 100 | $0.045 | Per enabled location; overage at pay-per-use rates |
| AI Employee Unlimited | $97 | unlimited (fair use) | — | Per location; unlimited, subject to fair use; phone charges still apply |
Minimums
Requires a HighLevel account (agency subscription). AI Employee plans are per enabled location.
Add-ons & extras
Speech-to-speech models: Gemini live $0.10/min, OpenAI gpt-realtime $0.20/min; call recording $0.0025/min; transcription $0.024/min
Vendor's own all-in example
HighLevel's own example: 10 min with OpenAI TTS = $0.60 before LLM tokens and phone charges
Pricing history
- May 20, 2026: Pay-per-use Voice AI moved to itemized billing: $0.045/min Voice Engine + TTS + LLM tokens. ElevenLabs V2.5 TTS set at $0.035/min. source
Sources
- https://help.gohighlevel.com/support/solutions/articles/155000006652-ai-product-pricing
- https://help.gohighlevel.com/support/solutions/articles/48001223556-phone-system-pricing-billing-guide
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